Mack Andrews
Client Success

Mack Andrews

Mack leads the client success team, making sure the best people are in the right place, doing what they love, so every client gets care at the highest standard.

About me

Mack is an engineer and serial founder, but at his core, he’s driven by a deep curiosity about how things work — or, in the case of homecare, why they don’t.

After seeing the gaps firsthand in traditional homecare, he started talking to the people who know it best: the caregivers. Over and over, he heard the same thing. They felt rushed, burnt out, and unable to make ends meet. People who started out passionate and caring were left feeling disenfranchised and reduced to just ticking off tasks.

Mack believes the answer is simple in theory but challenging in practice: put people first. That means designing care around real human needs — for both clients and caregivers — and building systems where everyone gets the support they need. This mission is what drives him every day.

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